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At Smoky Mountain Hydration, we are committed to providing an inclusive experience for all our clients, ensuring that our services and information are accessible to individuals with disabilities. We regularly review and update our accessibility practices and welcome feedback on how we can improve.

Accessibility Statement

This statement was last updated on [enter relevant date]. We at Smoky Mountain Hydration are dedicated to making our site, www.smokymountainhydration.com, accessible to everyone, including individuals with disabilities.

What web accessibility is

Web accessibility ensures that all individuals, including those with disabilities, can navigate and interact with our website with ease. This includes compatibility with assistive technologies and providing alternative formats for content.

Accessibility adjustments on this site

We have adapted our website in accordance with WCAG 2.1 guidelines, achieving AA compliance. Our site has been enhanced to work seamlessly with assistive technologies, ensuring a user-friendly experience for all visitors. As part of our commitment, we have:



    Conducted accessibility audits to identify and rectify issues


    Set the site’s language to enhance usability


    Organized content in a logical order for easy navigation


    Implemented clear and structured headings


    Provided alternative text for images


    Ensured color combinations meet contrast requirements


    Minimized motion effects to prevent distractions


    Made all media files accessible

We recognize partial compliance for certain third-party content.

Some elements of our site rely on third-party content from [enter relevant third-party name], affecting the following pages: [list the URLs of the pages]. We acknowledge partial compliance for these pages.

Accessibility arrangements in the organization

At our hydration spa located in Maryville/Alcoa, Tennessee, we ensure that our physical location is accessible to everyone. This includes designated parking spaces, wheelchair ramps, and accessible entrances to our service areas. Our staff is trained to assist individuals with disabilities to make their experience as smooth as possible.

Requests, issues, and suggestions

If you encounter any accessibility barriers on our site, or if you need assistance, please reach out to our accessibility coordinator:

[Name of the accessibility coordinator]


[Telephone number of the accessibility coordinator]


[Email address of the accessibility coordinator]


[Enter any additional contact details if relevant / available]

Closed Wednesdays and Weekends

Call/Text 865.233.8330

For General Information Only - Appointments must be scheduled through the website or app.

Calls/Texts returned between 10a & 4p M/Tu/Th/F

 

Bonnie Bible, RN | Nurse-Owner

Dr. Blake Lowe | Medical Director

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865-233-8330

1628 W Broadway Ave

Maryville, TN 37801

Disclaimer: At Smoky Mountain Hydration, we provide services to assist with overall health and wellness needs. As such, we do not diagnose or treat medical conditions or act as a substitute for Urgent Care or the ER. For any medical emergencies or for severe symptoms, we ask that you contact 911 or head to your nearest Emergency Room to be assessed and evaluated for the need for medical intervention. No refunds on any products, services, packages, or memberships.

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